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smartlist journal entry does not match GL inquiry

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very odd situation-

customer has queried a GL transaction in smartlist.

the journal entry is not in balance when referencing smartlist query, but when doing an inquiry in GP it IS in balance.  further investigation indicates the smartlist entry is doubling one particular debit amount and dropping one other debit amount.

for example, the journal entry in GP shows a the following

account 1 debit 250,000

account 1 debit 150,000

but the smartlist view shows

account 1 debit 250,000

account 1 debit 250,000

i've also looked at the gl20000 table and verified the entry is correct in the sql table.  i ran sql maintenance on smartlist tables including recompile, update statistics, drop table, create table, drop stored procedures and recreate stored procedures.

any ideas?


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