Hello,
We're having a problem that a voided payment from months ago is still showing up in GP and the reports. Looking it up in the Inquiry, it does not even show its Document Number.It causes our GL to become unbalanced.
Is deleting this record from the PM20000 table going to solve the problem? Or is there a way to delete this entirely from our database? We ran the GP maintenance already but that didn't help.
Thank you very much for your help, greatly appreciate it.
-Elizabeth K.