We have a client using GP 2013 and Office 365 in the cloud. They would like to be able to use GP's EFT remittances by email. We have set up the Email Settings and Email Messages and selected the EFT Remittances.
Created a sample vendor using a testing email address on the EFT remittance address under Options. Created and EFT check batch and used Edit Checks to create 2 prepayments to the vendor. Processed the batch and it properly created the EFT word templates when we select Process Remittances. We marked the check box to print if the email is not successful. We receive the Exception report that says -0- errors and -0- emails sent.
What are we missing? Since Office 365 is cloud based do we also need an Outlook instance running from the same workstation where GP 2013 is located? GP2013 is accessed on a Citrix server.
Thanks for your ideas,
ML Suggs
