Price Level and Unit of Measure Issue

August 12, 2013, 9:33 am

≫ Next: This document has been removed from Sales Order Processing history.

Hello everyone,

We are currently having an issue with one of our items when attempting to add it to an order. After the line item is created, we attempt to access the Sales Configurator, when we do so, we get the following error message. "The price level and unit of measure combination is not included int he price list of item XXX. You must add this information before continuing to use the Sales Configurator from the Sales Transaction Entry window.

The item in question, XXX, is a component of a finished good. I have compared it to other components in the same class and have found only a few variations in the price list that have been since fixed. However, the issue is still persisting and I am at a complete loss.

Any assistance rendered would be greatly appreciated!!

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This document has been removed from Sales Order Processing history.

August 7, 2013, 8:23 am

≫ Next: How can I use the "date stamp" field to find a retired asset?

≪ Previous: Price Level and Unit of Measure Issue

This message appears when zooming into an SOP invoice that has a status of 'open'. The GL shows that this trx's distributions have been posted. If you zoom into a Detail Inquiry and click on 'source document', it takes you to a zoom of this posted trx. But for whatever reason, you cannot access this same zoom if you go to Inquiry by Customer within Sales module or Inquiry by Document. There is also an unposted batch containing a duplicate of this transaction. So somehow the transaction got posted but still sits as unposted. You cannot open the unposted transaction. The message 'This document number already exists" appears. But you can access the batch.

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How can I use the "date stamp" field to find a retired asset?

August 12, 2013, 12:45 pm

≫ Next: The item number sorting

≪ Previous: This document has been removed from Sales Order Processing history.

I want to locate an asset that was retired this month but probably had a retirement date from a prior year

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The item number sorting

August 12, 2013, 1:20 pm

≫ Next: GP2013 printing two check copies

≪ Previous: How can I use the "date stamp" field to find a retired asset?

When I set Sales order from high number item to lower and transfer to PO, the each lines automatically are sorted in order (small to large.) For example, I put item #2 in line 1, item #1 in line 2, PO transferred showes line 1 = item#1, line 2 = item#2.

Since it takes time for us to check Sales order vs PO, we want to keep as they are.

Is there any function to keep item order in Sales order or this is just a default and we cannot change it?

Thank you in advance.

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GP2013 printing two check copies

August 12, 2013, 3:34 pm

≫ Next: Payroll Import

≪ Previous: The item number sorting

Hi,

My client just upgraded from GP10 to GP2013 and they cannot print two check copies. They have the same server, printers, workstations, and printer drivers but GP does not recognize the "Print 2 Copies" setting in printer properties. We have also tried:

1. setting up a new printer for this printer

2. downloading a new printer driver

3. printing directly to the printer (no spooling)

Any other ideas?

Thanks,

Linda

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Payroll Import

August 12, 2013, 3:09 pm

≫ Next: Management Reporter - Bad data and wrong base year?

≪ Previous: GP2013 printing two check copies

Is there a way to import a payroll batch from an excel worksheet?

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Management Reporter - Bad data and wrong base year?

June 4, 2013, 8:48 am

≫ Next: Projected Depreciation Report

≪ Previous: Payroll Import

Greetings -

I just recently installed Management Reporter (RU5) working with GP2013 (SP1). We migrated two simple reports from FRx - a balance sheet and a P&L.

Using the management reports for first time and the data is absolutely squirrelly.

Example - GL says inventory should be 1,500,000 and the report says 34,000 - wild numbers.

I even created a brand new balance sheet (no reporting tree) with just a simple couple rows (brand new definitions) - single column (brand new definitions) - all brand new and the data is still off.

Also - the screen shot shows that MR thinks my base year is 2014 - which is really strange since 2014 is not even setup yet.........and the report date is always 12 months before the selected period and year. Playing with default base period doesn't make a difference no matter what I select the report date is always 12 months before the selected period and year.......

Couple of questions -

1. FRx - pulled data at time of report from GL - does MR work same way or does the mgmt. reporter database actually store GL data? I suspect it pulls data but I want to confirm.........

2. I heard FRx doesn't work with GP2013 - but my install seems to be working just fine. I ran a balance sheet and looks correct - I checked two accounts and they were both correct.......any thoughts on using FRx with GP2013?

3. Why is the base year wrong in MR?

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Projected Depreciation Report

August 12, 2013, 8:39 pm

≫ Next: How to customize business portal ?

≪ Previous: Management Reporter - Bad data and wrong base year?

Hello - I am trying to run a projected depreciation report on all assets for budgeting purposes. I ran the routine process and then ran the report. For some reason several assets are not included in the projection. I can, however, run the routine "depreciate one asset" for the asset that was excluded from the projection in order to get the projected depreciation. Why would the projected report exclude some assets? Thanks for any insight you can provide!

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How to customize business portal ?

July 26, 2013, 11:34 am

≫ Next: Change default to Management Reporter Viewer for links?

≪ Previous: Projected Depreciation Report

How to customize business portal? I have not find much information, I am thinking add as sharepoint web parts, may be web service should be used in this case.

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Change default to Management Reporter Viewer for links?

August 12, 2013, 2:25 pm

≫ Next: MR 2012 Data Mart configuration with GP 2013

≪ Previous: How to customize business portal ?

Since the web viewer was added to Management Reporter 2012, anytime a link to a report is published or sent via email, it automatically opens in the web viewer and not the Management Reporter Report Viewer. Is there any way to change that default for users with the Report Viewer installed to automatically open in the Report Viewer?

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MR 2012 Data Mart configuration with GP 2013

March 12, 2013, 6:32 am

≫ Next: Frame work compatibility for GP2010R2.

≪ Previous: Change default to Management Reporter Viewer for links?

We are configuring the management reporter for GP 2013 and will migrate our FRx reports once it will be configured. We have successfully installed the application and process services and these are running with no errors. We are getting the following error in deployment log during creation of Data mart using MR 2012 console .

(1 row(s) affected)

3/12/2013 6:26:57 AM - Creating Windows user...

3/12/2013 6:26:57 AM - Assigning role...

3/12/2013 6:26:57 AM - Update complete.

3/12/2013 6:26:57 AM - Application service URI is http://hamgpvm01:4712/

3/12/2013 6:26:58 AM - Configuring Dynamics GP adapter with settings: Server: XXX\XXX_DYNAMICS_GP, Database: DYNAMICS, User name: sa

3/12/2013 6:26:58 AM - Configuring data mart adapter with settings: Server: XXX\XXX_DYNAMICS_GP, Database: DDM1, User name: sa, Windows auth: False, Encrypt connection: False

3/12/2013 6:26:58 AM - System.ServiceModel.FaultException`1[Microsoft.Dynamics.Performance.Deployment.DataProvider.DataMart.Connector.UnexpectedServiceError]: A service error has occurred. Please check your server error logs for details. (Fault Detail is equal to Microsoft.Dynamics.Performance.Deployment.DataProvider.DataMart.Connector.UnexpectedServiceError).

3/12/2013 6:26:58 AM - Rolling back data mart database creation due to installation error. Connection information:

Create new database: True

Server name: XXX\XX_DYNAMICS_GP

Database name: DDM1

Integrated authentication: False

User name: sa

Encrypted connection: False

3/12/2013 6:26:58 AM - The data mart database was rolled back successfully.

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Frame work compatibility for GP2010R2.

August 13, 2013, 3:39 am

≫ Next: How to print computerized checks through GP.

≪ Previous: MR 2012 Data Mart configuration with GP 2013

Hello All,

I did some customization in visual studio 2008 and i pasted the dll file in the Addins folder GP2010R2. It wiil work perfect. The same customization i worked in the visual studio 2010 after i pasted the dll file i got error and GP stopped working & close. I would like to know the Dot net frame work compatibility for GP2010R2. Please advice...

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How to print computerized checks through GP.

July 4, 2011, 12:43 pm

≫ Next: Missing Distribution from posted Payable Invoice

≪ Previous: Frame work compatibility for GP2010R2.

Hi all,

We are a contract manufacturing confectionery company in Hamilton ON. We are using Micro Soft Great Plains 9.00.0293 as our ERP System.

Currently we are processing our check payments manually. We do have Mekorma MICR checks printing module but not trained to print checks from GP.

If any one can provide step by step information to print checks from GP, it will be great help and we will be really appreciated.

Thanks.

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Missing Distribution from posted Payable Invoice

August 13, 2013, 12:23 am

≫ Next: Change PO status in GP

≪ Previous: How to print computerized checks through GP.

Hi all,

have you ever encountered a Payable invoice that is missing its distribution information (sample below)

The invoice is still on the Open status.

Anyone have an idea how to fix this, i have several documents with the same issue.

Thanks,

Ben

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Change PO status in GP

April 2, 2013, 3:37 pm

≫ Next: Drop Ship Return to Vendor

≪ Previous: Missing Distribution from posted Payable Invoice

I have a PO which had been already received complete. However, both PO status and Line Item Status still show “Released”. How can i change the status to closed or received?

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Drop Ship Return to Vendor

August 12, 2013, 10:28 am

≫ Next: 2010 SP1 and missing Home Page Icons

≪ Previous: Change PO status in GP

Please advise on this:
Customer Returns Items and ships directly to Vendor.
User need to enter Sales Return in GP to record the Items and Credit Amounts, but since the Items are shipped directly to Vendor, it is not necessary to increase Item Quantities or Inventory Value in GP. Is there any function in GP for Drop Ship Return to Vendor? what is the best way to handle this?

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2010 SP1 and missing Home Page Icons

October 1, 2010, 6:58 am

≫ Next: GP 2013 and email Setup

≪ Previous: Drop Ship Return to Vendor

I just upgraded my first 2010 site to SP1 and the icons on the Home page disappeared. All of the menu bars on other menus (Financial, Purchasing, Sales, et cetera) are there but when you look at the Home page you see the individual menu lines but the bars at the top of each group and the lines between sections are missing. It is like the icons were deleted.

Has anyone seen this and do you know how to fix?

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GP 2013 and email Setup

August 12, 2013, 9:19 pm

≫ Next: Field Level Security

≪ Previous: 2010 SP1 and missing Home Page Icons

I have GP 2013 on a Windows 2008 R2 server with Office 2010. When I go to Tools->Setup->Company->eMail settings and click on either Sales or Purchasing I am immediately greeted with the message "Please run Outlook and set it as the default mail client". Now I have gone into IE and set Outlook as the default email client. What else do I have to do to get this to work? Is Outlook 2010 compatible with GP 2013? Under System Prefetrnces I told it to use a MAPI client and not Exchange.

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Field Level Security

August 12, 2013, 3:40 pm

≫ Next: Payables Historical aged trial balance

≪ Previous: GP 2013 and email Setup

I am trying to set field level security so that the Document Date and also the GL Posting Date field on the Receivables Trx Entry window are not editable. We simply want those dates to default as they normally do, but the user should not be able to change them. I am able to disable the Document Date field but cannot seem to control the GL Posting Date field.

I have tried to lock the field but that did not work either.

Any ideas what is preventing me from disabling the GL Posting Date field? I need to set it so that the user is not able to change that date.

thanks.

Natalie

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Payables Historical aged trial balance

August 13, 2013, 8:26 am

≫ Next: Can't fulfill orders after upgrade to GP 2013

≪ Previous: Field Level Security

On the Payables HATB report, all amounts show in the current column - only credits age. Does anyone know how to get the payable invoice to age on HATB report?

Thanks.

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