Hi everyone,
I have troubles running GP 2010 utilities after entering my User ID and Password. I did install it on another machine before about 2 months ago with the same DVD and ODBC configuration but it never gave any errors or troubles. However, today this one displays this error message: "There was a problem ascertaining product version information. Microsoft GP Dynamics will now exit. Please check the duinstall.log file for more information". When I followed the duinstall notepad path, it writes like this:
Failure encountered ON 4/12/2013 at 2:39:31 PM. Error: You are attempting to configure an older version of product 0. Database 11.0.1307 Code 11.0.1247.
Failure encountered ON 4/12/2013 at 2:39:35 PM. Error: Product 0 does not support upgrading from version 11.0.1307..
Please if there's anybody that can assist me in solving this problem I will appreciate. Thanks.