We have been using GP for many many years with this client, and recently did the update to GP2013 and applied the Dec 2013 Tax Update for Canadian Payroll. This is a very simple installation using GL, Purchasing and Sales. They have one 3rd Party product for Project Time Entry from Red Chair. Other than that a very straight forward simple, no integration, no customization of any screens - plain out of the box.
Since that time the client has not been able to Apply Cash Receipts to Open Invoices while entering the Cash receipt transaction.
Now I know that in Apply Receivable documents window it only works for POSTed transactions, but I was / have always been able to enter the cash receipt, click on the apply button and choose the OPEN invoices I am getting paid for.
Can anyone explain what has happened to this client. We have done this same update for 10 other clients in the same time frame, using the same code - downloaded from the Microsoft site for each installation, and not one of them is reporting a situation like this.
Looking for a good discussion and solution as soon as possible.