Hello all,
I stumped. I cannot figure out what is happening, or why it's happening. But mostly, I want to fix it.
In the beginning, SmartList worked just fine. I created a favorite in the Accounts folder and had been using it the better part of the day. I got tired of navigating through the SmartList, so I added this favorite to the Shortcut bar. I clicked on the shortcut and SmartList did not display. Not that my shortcut didn’t work, it’s that SmartList had gone missing.
I tried launching it from the menu, and still it did not display. When I say 'it', I mean the entire SmartList navigation window. It seems it is launching somewhere because focus goes off of the home page when I try to launch it. Where might it be?
I can't imagine how adding it to the shortcut bar would create this situation; it's just what I did immediately before it started hiding.
I tried all of the usual 'fix it' options.
- Alt tab through all open applications
- Restart Dynamics
- Restart the Machine
- Run 'Repair' on the installation
- Checked the .ini file for window positions off of the map
- Looked in task manager
- Used the Support Debugging Tool to Reset Window Positions
- The option is marked in SDT to Prevent application windows from opening outside of the visible desktop
- Unmarked the SDT option listed above
- In the script log, certain ASI_Explorer scripts are called
I had this problem once before and reinstalled the software. Of course, that fixed it. Has anyone had this issue? What was the resolution?
Kind regards,
Leslie