While attempting to upgrade to GP 10.00.1779 (SP 5) from 10.00.1424 (SP 4), using the help from KB 2599501 and the 10.0SP5_install_guide, I am running into an issue when attempting to Launch GP after having run the Hotfix exe file and upgrading the companies. When I open GP I receive the error: "A product on the computer is on a different version than the database version".
I am attempting to open GP on the server where I originally installed the hotfix, not on another client workstation, so I am not sure what step I am missing. I have looked at KB 915897 for assistance, and I found the GP_LoginErrors.log file, but I am not sure what to do with that. Any thoughts on next steps?