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Why do I have missing Concur Expense Integrator menu items?

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Hello,

I have recently installed the Concur eExpense Integrator into a GP 2010 R2 SP5 environment and the registration keys are current. When I goto menu Cards | Concur Expense I am missing a few menu items. According to the documentation, I should have the following:

·     Setup

·     Dist. Accounts Setup

·     Vendor Upload

·     Import Exp. Reports

·     Exp. Report Inquiry

·     Remove History

·     About eExpense

I am missing "Dist. Account Setup" and "Vendor Upload" menu items. The manual also stated that the Dist. Account Setup may be accessible from the Setup window via a button but that is not the case.  Also my last menu item says “About Expense” and not “About eExpense”.

Has anyone experienced this or can tell me why this may be happening?

Thanks,

Greg

 


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