Hello
We are having a problem with one of our companies in Dynamics GP, running version 11.00.2044.
In this particular company when we attempt to activate PO approvals in Purchase Order Enhancements under purchasing setup, after pressing 'ok' it starts the activation process of building the table POA40003 it fails at 30% with this error
'A save operation on table "POA_CTRL" failed accessing SQL data.'
Under the 'More Info' button we only get this information
'[Microsoft][SQL Server Native Client 10.0][SQL Server]Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression.'
To narrow down where the error is, we have looked at the POA40003 table, lets say the last PO line copied into that table before the process fails is Purchase Order number 'PO100', if we go into GP and cancel out 'PO101' (the next one in order) and run 'Remove Completed Purchase Orders', then activate PO Approvals again, the process will again copy up to 'PO102', so we again go in, cancel the next PO in line, remove it and reactivate approvals and it will progress one more PO number (sometimes it will process the next 10, then get stuck again and we follow the same above procedure to clear it and move on).
The problem with this is we would have to cancel or close half of the roughly 500 POs in the database, and apart from being terribly disruptive to the purchasing team it is very time consuming.
When we look at the POs the process gets stuck on, there is nothing at all wrong with the data, there is nothing invalid, nothing missing or different to the POs that copy with no problems, even in the POP10100 table, the data looks fine compared to a line that copies to POA40003 with no problems.
Additionally, in this company, if we leave PO approvals activated, and attempt to create a new PO, regardless of which user and their PO approval setup options, we get the same 'A save operation on table "POA_CTRL" failed accessing SQL data.' error when pressing 'Save' on the new PO, followed by the error 'Could not run file trigger script' no more details than that provided.
We have other companies in the same GP installation running the same version that have no problems at all with PO Approvals.
Any help or suggestions would be greatly appreciated as this is causing a fair bit of disruption.
Thanks in advance!