Version of GP - 2010 SP3, Windows Server 2008 R2 (Terminal Servers), Office 2010 32 bit, SQL Server 2008 R2
Multiple users are facing the same issue. The number of invoices generated does not matter. Crashes occur with single invoices as well as multiples. When the application recovers the same user is able to generate the same invoice to email without an issue.
Many thanks in advance for any kind suggestions/ideas. (Have tried re-creating the report.dic, no impact).
Only error shown and captured on the event log is:
Problem signature: Problem Event Name: APPCRASH
Application Name: Dynamics.exe
Application Version: 11.0.359.0
Application Timestamp: 4fbc76c7
Fault Module Name: Dynamics.exe
Fault Module Version: 11.0.359.0
Fault Module Timestamp: 4fbc76c7 Exception
Code: c0000005
Exception Offset: 004cbf01
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 3081
Additional information about the problem: LCID: 3081
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