I'm trying to assist a customer with the error "Get/change next operation on GL_account_mstr is for an invalid key" when selecting the 2nd entry for 'by Account" in the Account Inquiry and Account Maintenance windows (see screen shot)Image may be NSFW.
Clik here to view.
. The error does not occur for any other entries in the drop down list. The error occurred after installing SP3 for GP2010. They also have installed BSSI MEM product. The error is happening in both the live and test company; for all users (including sa) and on the TS and SQL boxes.
I've tried:
changed dynamics.set from reports.dic to reports41.dic and b39rpts.dic to b39rpts41.dic
deleted gl00105
created a new gl00100 after running all options in SQL Maintenance
confirmed DYNSA is db_owner
ran grant.sql
Any other suggestions on how to resolve this error?
Thanks! Beth
