I am hoping someone from Microsoft will chime in on this one. One of our clients has been noticing a sizable performance degradation throughtout all of GP. When I inquired as to whether any changes were being made to their infrastructure they finally confessed that they had hired a web devleopment company to completely rewrite their website. Now this company knows nothing about GP. It was pretty obvious what was going on once I ran SQL profiler, expecially at night, when I see all this activity with no one in GP. Well this company is now demanding that we add indexes to the customer master and sales order transactions tables. Now I have already told them that in no way should any table changes be made to any GP tables and my client would like an official statement from someone at Microsoft stating the same. Has anyone ever run into this before and, if so, how did you handle it?
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