I am working with a client that is on GP 10.0 and they input a Quick Journal, Saved, and then went back in and Voided the entry. Now the entry is showing in Financial - Series Post and Master Posting. If the entry is selected for posting they receive an error message and then the Batch has to be recovered.
If the Journal Entry is viewed under Inquiry - Journal Entry, it is there and has an * next to the number identifying it is voided. The entry still appears under the Transaction-Quick Journal, but when you try to select it an error message states that the entry is voided and cannot be opened.
How can we remove the batch from showing under Series and Master Posting and as an available entry under Financial - Transactions - Quick Journal?