Hi all,
I'm supporting a user in one of our sites. When she (we will call her user 1) tries to generate a PDF, GP reports that the PDF was created successfully however we are not able to locate the PDF. As a test, I set the location as the root of C drive (so it should appear in C:\<filename>.pdf). Everytime, the end report says the PDF file was created successfully but it does not appear to be. I have searched the entire computer for all PDF's and I am not able to locate the PDF.
There is another user (We will call her user 2) on site that uses GP and can successfully generate PDF's without issue.
User 2 has logged into the GP system using user 2's login info from user 1's PC, and the same issue happens. However, we are not yet able to test user 1 from user 2's PC.
Has anyone seen this before? It seems like a GP account issue maybe? I'm really scratching my head on this one. There are no errors at all. Nothing reports that there should be a problem, but there is.
Thanks in advance.