Good afternoon. I have a customer who has a purchase order receipt that has been captured in GP but the previously shipped value is double the Qty shipped value.
I have tried running a check links and a PO reconcile to resolve the value, and I've searched all the related tables for the Receiving's Transaction Enquiry Zoom screen, but I can't find the offending value anywhere.
Could anyone shed some light on how to correct this value so that the Qty shipped and Previously shipped values match ?
Much appreciated