Hello everyone,
We are currently having an issue with one of our items when attempting to add it to an order. After the line item is created, we attempt to access the Sales Configurator, when we do so, we get the following error message. "The price level and unit of measure combination is not included int he price list of item XXX. You must add this information before continuing to use the Sales Configurator from the Sales Transaction Entry window.
The item in question, XXX, is a component of a finished good. I have compared it to other components in the same class and have found only a few variations in the price list that have been since fixed. However, the issue is still persisting and I am at a complete loss.
Any assistance rendered would be greatly appreciated!!