Hello all,
We have 2 users. 1 which has been with the company for quite some time and 1 new one.
When each user prints an invoice, the invoices look different. All the information is there but on the newer users invoice the titles are missing along with the seperator dashes. We have checked all rights and they match. I am entering the text of what the invoices look like, minus private information.
Where in GP do I need to look to fix this issue?
Thanks in advance.
The correct invoice looks as follows:
Our Company Info Invoice #, Date, Page #
Billing Info Shipping Info
-------------------------------
Feild Titles - PO Number, Customer Number, Salesperson, Shipping, Terms. Ship Date, Master #
Field entries - PO####,CN####, KSanders, UPS, Net 30, 8/1/08, MN####
------------------------------
Feild Titles - Qty, Item Number, Description, Unit, Markdown, Price, Amount
Feild Entries - #, IN#, ABC product, EACH, $0.00, $100.00, $100.00
Subtotal
Deposit
Misc
Tax
Freight
Discount
--------------------------
Total
The incorrect invoice is as follows:
Invoice #, Date
Billing Info Shipping Info
Field entries - PO####,CN####, KSanders, UPS, Net 30, 8/1/08, MN####
Feild Entries - #, IN#, ABC product, EACH, $0.00, $100.00, $100.00
Subtotal
Deposit
Misc
Tax
Freight
Discount
Total