Good afternoon all,
System:
Windows Server 2012
Dynamics GP 11.00.2044(SP3)
I'm attempting to process a finance charge for the first time and when I post the batch it completes, but afterwards it says:
"Data entry errors exist in batch RM FIN CHG10000. Use the Batch Recovery window to process this batch"
This finance charge is being run in my test DB / company and it appears that I'm following all instructions. I'm only attempting to run for 1 customer who has aging balances over 91 days. I've updated their customer card to include a 5% charge.
By navigating to Sales>Routines>Finance Charge - I open the Assess Finance Charge Window, I select my customer, and accept all other defaults. Then process. The printed register appears fine, and calculates correctly. Then regardless of whether I go to: Sales>Series Post; Transactions>Sales>Receivables Batch Entry; whenever I post the batch I get the same error. I'm not doing any further steps, so I believe I may be missing something in the process.
Any assistance would be greatly appreciated