Greetings, our company hired an outside vendor to help us with implementation. We have been up an running with a few bumps for the past 3 months. We asked our vendor to create 2 smartlists for us. We then received a bill for 13.5 hours of work just to create these lists. Does this seem unreasonable to anyone else? I would like to know if it should take this long to create a smartlist. Thanks in advance for your advice and help.
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