When the user prints multiple copies of any report, the printer does not sort it like it did before. I don't know if it's related to the GP upgrade as we recently upgraded from GP 9 to GP 2010.
In 9.0, if they print say 2 copies of a 5 pages report, it printed the pages in the ff order 1,2,3,4,5 and 1,2,3,4,5 and so on. But in GP 2010, it now prints like 1,1,1,1,1 and 2,2,2,2,2 and so on.
What I found out so far is that when I go to Microsoft Dynamics >> Print Setup and then check the Advanced tab of the printer, the Collated checkbox is not marked. However if I go to Control Panel >> Devices and Printers, the Collated checkbox is marked by default.
OS: Windows server 2008 r2 64 bit, Printer: HP Laserjet 4515.
Any ideas how to mark Collated by default?
http://i824.photobucket.com/albums/zz167/peekeesh/PrintSetupfromGP.jpg
http://i824.photobucket.com/albums/zz167/peekeesh/PrintSetupfromControlPanel.jpg
thanks!
