Hi:
I got a customer that was posting Payables Computer Checks and the batch that they were posting goes into Batch Recovery. When they tried to continue the posting they got the message A remove range operation on table 'PM_PPS_Data_TRX_TEMP' failed. A record was already locked.
Now they can't continue the posting process and all new vouchers that are being entered does not get the next voucher number.
They run the DELETE statements:
DELETE FROM DYNAMICS..ACTIVITY
DELETE FROM DYNAMICS..SY00800
DELETE FROM DYNAMICS..SY00801
DELETE FROM tempdb..DEX_LOCK
DELETE FROM tempdb..DEX_SESSION
but this does not solve the problem. Does anyone know how to solve this?
This only happens in 1 company. They are running Dynamics GP 2010 SP3, SQL Server 2008 R2.