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Log in to server failed

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I was having issues with one of my employees computers not being able to log into GP due to the security program. I've changed/deleted that program and now am get the message: "Your attempt to log in to the server failed because an unknown error occurred when the user ID and password were being verified. Attempt to log in again."

I have tried everything I can think of on how to fix this and nothing is working. Any help would be appreciated. Thanks!


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