Sometime within the last three weeks our payroll module stopped recovering delayed deductions from employees when processing payments to employees.
If an employee has $500 in delayed deductions, and a payment to the employee of $1500 is processed, the batch is processed and the employee receives the full $1500 - and the $500 delayed deduction is still on his account.
I have restored a DB from one month ago and the process is working properly - the delayed deduction is being recovered and only paying out the balance to the employee.
I have checked all the set-up options I can think of between the two DB's and can't find any differences.
Does anyone have any tips for me?
Thanks
GP2010
Canadian Payroll