Hello,
We have an issue that is happening intermittently. This has happened twice this year, we have not seen it before 2013. It is typical for us to post payables transactions to a previous period as the services were rendered in that period. This has never been an issue for us until late. Here is the scenario:
It is 5/3/13, payables receives an invoice dated 5/2/13. They would enter the invoice in this fashion to ensure it posts to the previous month:
- Create a batch with a Posting Date of 4/30/2013 (Note: we do have use batch post date checked)
- Create the payables transaction with a document date of 5/2/13 (to ensure it ages properly)
- The payables transaction inherits the post date from the batch (4/30/13)
- A Payables Transaction Edit List is then printed to ensure the proper dates, amounts, vendor, etc are present
- Finance verifies the previous fiscal period is open
- The batch is posted on 5/3/13 (with a post date of 4/30/13)
- A Financial series post is run
The result: The GL amounts are present under the date of 5/1/13. We have no idea where the 5/1 date is coming from. The Payables transaction is showing the correct doc date and posting date, however, the GL amounts are present under 5/1/13.
Again, this is happening intermittently to the same users on different machines. Any ides or feedback would be greatly appreciated as I cannot track this one down.
Thank you,
Jessie