We have a sales batch that was imported via Integration Manager (don't know if that's relevant or not). The batch contains a number of sales invoices (anywhere from a few to a couple hundred).
When we print the entire batch from the 'Sales Batch Entry' screen, the occasional invoice will print incorrectly - line items that should appear on one page get split across multiple pages. So, an invoice that has 20 line items ends up printing on 20 pages - each page with a single line item. In other cases, the line items get split across multiple pages in a seeming random fashion (i.e., there may be 40 line items on one page, 10 line items on the next page, 1 line item on the next page, 4 line items on the next page, and so forth). And, in other cases, the invoice prints all line items on a single page (like it should).
If I take one of the invoices that printed incorrectly, and then call up that document and print it by itself, then it prints as it should (i.e., all line items on a single page).
So, in short, the invoice prints differently if I print an entire batch as opposed to when I print an individual invoice. This has happened with multiple batches across the past couple of months (since we started importing these invoices). We can get the correct print-out by printing each invoice manually...but, that's not feasible given the number of invoices we're dealing with.
Anyone have any ideas why this might be happening?
Thanks.