Hello,
I have a strange issue going on and am looking for some insight. The 'Delete' button on the batch entry screen (Transactions-->Financial-->Batches) is greyed out.
The button is not greyed out when the window is opened, it is active and can be clicked.
Once a batch is selected the button becomes grey and the batch cannot be deleted.
I have tried selecting batches with transactions and batches without transactions - same result.
This is only happening in two of my companies (it works in 7 other companies).
There is no field level security on the button.
The issue exists for all users (even power users and sa).
Once in awhile(very rarely) when a batch is selected the 'Delete' button WILL be active, but there is no rhyme or reason. I can select the same batch a few seconds later and the 'Delete' button will not be available.
GP2010 SP3
MS SQL 2008 SP3
Please send any ideas my way - or if you know alternative says to delete batches that will be helpful.
Thanks