I have an item number in inventory that needs to have the Tracking Option changed from None to Serial Number. The item does not have any quantity on hand, on order, or on backorder, but the Tracking Option field is still greyed out. I've done this for other items and have successfully changed the Tracking option from None to Serial numbers as long as there aren't quantities outstanding. Any ideas why this item wouldn't allow it? Or suggestions on how to research this in SQL?
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