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RMA locked record. This document is being edited by another user.

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We are using Dynamics GP 2010 with Returns Management.  When I try to open one of the RMA's I get the following message;

This document is being edited by another user.

I found KB 866440.  And I tried the following;

DELETE DYNAMICS..ACTIVITY
DELETE DYNAMICS..SY00800
DELETE DYNAMICS..SY00801
DELETE TEMPDB..DEX_LOCK
DELETE TEMPDB..DEX_SESSION

How can I unlock this record?  It is the only RMA that is locked.  If it cannot be unlocked is there a way to delete this RMA.

Thanks


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