Users who login to GP form Terminal server are experiencing GP crashes when trying to open. We tried from the GP shortcut as well as the Start> All program menu. Users with GP locally installed are OK, it is just happening to users on terminal server.
GP crashes when opening, we can't even login with our name. Their GP version is 11.00.1752 SP2
The entire error is below:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Dynamics.exe
Application Version: 11.0.349.0
Application Timestamp: 4d9b8c91
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18015
Fault Module Timestamp: 50b83c8a
Exception Code: 80000003
Exception Offset: 00013219
OS Version: 6.1.7601.2.1.0.16.7
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789